Privacy Policy
Last updated: January 2026
At PhotoStore Kenya, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
- Payment Information: M-Pesa phone number or card details processed securely through our payment providers. We do not store card details on our servers.
- Uploaded Content: Images you upload for printing purposes.
- Usage Data: Browser type, IP address, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and delivery updates
- Provide customer support
- Improve our website and services
- Send promotional communications (with your consent)
- Prevent fraud and ensure security
Data Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.
Your uploaded images are stored securely and used solely for fulfilling your order. We retain images for 30 days after order completion to handle any issues, after which they are permanently deleted.
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how you use our website. You can control cookie settings through your browser preferences.
We use the following types of cookies:
- Essential Cookies: Required for the website to function (e.g., shopping cart, authentication).
- Analytics Cookies: Help us understand how visitors interact with our site.
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent).
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery partners. These providers are obligated to protect your information and use it only for the services we engage them for.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with the relevant data protection authority
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@photostore.co.ke or call us at +254 700 000 000.